PNC Bank Customer Feedback All Reviews

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PNC Bank Reviews

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  • suggestion

    From my own experience as a pnc customer i could say that online banking system isn't very secure.One of my suggestions would be for instance to send each customer a card with let say numerated 20 7 digit different numbers on it. Each time he wants to login online third layer of protection would be to as for randomly selected number from a card. You should really improve login system so it would be more secure. More...
    (Credit Cards, Finance, Banks)
    orbit's Picture   orbit    0 Comments   Comments
  • Asked PNC Banker to Opt Out of Overdraft Coverage

    I recently opened an account at PNC, downtown Columbus, Ohio. The banker who opened my account was not very attentive as I requested repeatedly and under no uncertain terms that I did not wish to be opted in to any overdraft coverage program. Instead of seeing to it that my account was set up as requested, she ignored that request. Later on, my account was overdrawn by $9.00, but their was a $72.00 overdraft fee placed on the account for two small amounts paid by PNC. It is the customer's responsibility to make certain their account balances, but had my account been set up as I... More...
    (Credit Cards, Finance, Banks)
    MelMint's Picture   MelMint    3 Comments   Comments
  • PNC opt in or out program of overdraft protection

    We currently opted in to the program based on how the program was explained to us, however it wasn't explained properly and we ended up with a large amount of overdrafts. Had the program been explained fully to us at the time we never would have opted in. When I called the customer service line I was connected to a gentleman that was extremely pleasant and very knowledgeable of the program. He took the time to explain the program at which time I opted back out of the program. He told me that even if you are in the negative you'd still be able to use the ATM to withdraw cash. At... More...
    (Credit Cards, Finance, Banks)


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