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PNC Bank Complaint - PNC Bank HORRIBLE Loss Mitigation - Loss Mitigation Dept
PNC Bank Complaint

PNC Bank Complaint

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PNC Bank HORRIBLE Loss Mitigation - Loss Mitigation Dept


I had a FULL package in to the lender with a full list price offer for short sale. I spoke to multiple representatives to get the sale date postponed as it would be in the best interest of the investor and the homeowner to proceed with the short sale vs. the foreclosure. The whole point of LOSS MITIGATION is to MITIGATE LOSS!! This was not done. I was told that they had to have the complete package 38 days prior to the sale date. The foreclosure was not recorded until June 8 and the sale date set for June 29. We received the offer on the home around June 18 and sent in the package complete only to be told they could not make a 30 second call to the trustee to request the postponement due to "PNC Guidelines". I am sure the investor on this mortgage will be happy to find out that they had a full market value offer on this home only to get a bid for about half at foreclosure auction all because PNC did not want to call the trustee to postpone. Great loss mitigation practices.


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