PNC Bank Feedback

PNC Bank Feedback

ADVERTISEMENT

Asked PNC Banker to Opt Out of Overdraft Coverage - PNC Bank


I recently opened an account at PNC, downtown Columbus, Ohio. The banker who opened my account was not very attentive as I requested repeatedly and under no uncertain terms that I did not wish to be opted in to any overdraft coverage program. Instead of seeing to it that my account was set up as requested, she ignored that request. Later on, my account was overdrawn by $9.00, but their was a $72.00 overdraft fee placed on the account for two small amounts paid by PNC. It is the customer's responsibility to make certain their account balances, but had my account been set up as I requested, I would not been charged the $72.00, and my account would not have been overdrawn. Fortunately, an agent from an 888 customer service phone line cleared things up for me, and the charges were removed. When I made the complaint to the bank managers downtown, they basically gave me every excuse in the book as to why the Opt Out incident could have been no fault of their own, instead of trying to fix the problem. I wasn't there to blame anyone, I just need the problem fixed, which they weren't at all willing to do.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to PNC Bank
SUBMIT a ticket
for PNC Bank
WATCH videos
for PNC Bank
More PNC Bank Reviews and Complaints MORE reviews and complaints
for PNC Bank

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments


jar422 says: (3 years ago)
 0
I too am PNC, soon to get out. I am disabled and collect SSI every month but PNC takes it all for no reason. They said its theirs, I said how do I know when since day 1 you haven't sent me a monthly bank statement. So disabled people should stay away from this bank.
Pissed in Columbus, Ohio.



dizzy says: (4 years ago)
 0
PNC Bank has no idea what an opt out request is I filed a complaint aganist a this bank and they said I never told them I asked to have auto paymnts stopped,I told them I wanted to close our account they denied this fact also, when the over draft fees stated to snowball I demanded a hold on our account the bank manger said no, They have no idea who this money belongs to. They make more decsions about what they want to do with our money then we do. It is safer in the middle of a poverty sticken street than in a PNC bank account.




login with Facebook and share your reviews

More PNC Bank reviews


Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team